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Refund Policy
- Returns
You have the right to return your order within 14 days of receiving it. - Eligibility for Returns
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in the original packaging
- Proof of purchase is required
- Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–10 business days. - Return Shipping Costs
Customers are responsible for return shipping costs unless otherwise stated. - Non-Refundable Items
The following items are not eligible for refunds:
- Digital products after download
- Personalized or custom-made items
- Opened hygiene or personal care products
- Exchanges
Exchanges are only possible for defective or damaged items. If you need an exchange, please contact us at our Discord Server (https://discord.gg/xMwfzURb7Z).
